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ONLINE OPERATIONS BUSINESS MANAGEMENT

At ProficientOBM, we provide full-spectrum online business management tailored to your growth stage. Our role is to keep your operations, marketing, and executive support aligned so you can focus on strategy, leadership, and expansion.

Tech Professionals in Office

1

START-UP KICKSTART

Best for: Start-ups going to launch

 

OBM OPERATIONS (NO EXEC SUPPORT)

  • Basic Operations management

  • Review + update workflow process

 

SOCIAL MEDIA MANAGEMENT

  • 1-2 platforms (LinkedIn + 1 other)

  • Social Media Strategy

  • Monthly content calendar

  • 2 Posts/week

  • 8 posts/month (design + captions + hashtags)

  • 2 Reels/month

  • Scheduling & publishing

 

REPORT & SUPPORT

  • Monthly status report

  • Monthly 60 min check-in call

  • Email + WhatsApp support (Mon–Fri, 9-5)

 

​Contract Duration: Min. 3-months retainer

Payment Terms: Monthly in advance. No hourly billing.

Timeline: Rolling monthly

2

GROWTH ANCHOR

Best for: Small businesses ready for steady support to grow their presence and operations — without hiring a full team.

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OBM OPERATIONS & EXECUTIVE SUPPORT

  • General Operations management

  • 1 x Executive email management

  • 1 System + process review + upgrade

  • Manage online filing system

 

SOCIAL MEDIA MANAGEMENT

  • 2-3 platforms (LinkedIn + 1 other)

  • Social Media Strategy

  • Monthly content calendar

  • 12–15 posts/month (design + captions + researched hashtags)

  • 3 Reels/month

  • Scheduling & publishing

  • Weekly community management (Comments)

 

MARKETING TOOLKIT REFERESH

  • Newsletter Template Design

  • Updated company profile + T&Cs + policy docs

  • Quarterly website tweaks

  • Uploading blogs

 

REPORT + SUPPORT

  • Bi-Monthly status report

  • Bi-Monthly 45-60 min check in call

  • Email + WhatsApp support (Mon–Fri, 9-5)

 

Contract Duration: Min. 6-months retainer

Payment Terms: Monthly in advance. No hourly billing.

Timeline: Rolling monthly​

3

SCALE PARTNER

Best for: Businesses scaling. Your outsourced Operations Manager + dedicated marketing department — without the payroll headaches.

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OBM OPERATIONS + EXECUTIVE SUPPORT

  • Full Operations management

  • 1 Project tracking + admin

  • 2 Systems + Processes review + updates

  • 2 Executive Team support

  • 1 System automation

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SOCIAL MEDIA MANAGEMENT

  • 3–4 platforms

  • Social media strategy

  • Weekly content calendars & approvals

  • 5 posts/week (20–22 posts/month)

  • 4–6 reels/stories /month

  • Scheduling +publishing

  • Daily community engagement (DMs/comments) + report

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MARKETING TOOLKIT REFERESH

  • Update company profile + T&Cs + policy docs

  • Quarterly website tweaks

  • Writing + uploading blogs

  • Email marketing: Newsletters + lead magnets

  • VIP turnaround & priority communications

  • Newsletter design, content creation + distribution

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REPORT + SUPPORT

  • Weekly status report

  • Weekly 45 - 60 min check-in calls

  • Priority Email + WhatsApp support (Mon–Fri, 9-5)

 

​Contract Duration: Min.6 months retainer

Payment Terms: Monthly in advance. No hourly billing

Timeline: Rolling monthly​

Get in Touch

Johannesburg, South Africa

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  • Linkedin

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Copyright 2022 - ProficientOBM a division of Triple Fire Holdings (Pty) Ltd

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